Please read before ordering services from us. Notice that by requesting our services and using our softwares you agree to be bound by these terms and conditions.
Risks and Disclaimers
Forex trading carries a substantial risk of loss. Please consider your risk tolerance, bankroll, and trading abilities before trading real money on the Forex market.
Although we strive to ensure that your EA is coded to your specifications and is as error-free as possible, please note that we cannot guarantee the profitability or accuracy of your EA.
It is recommended that you thoroughly backtest any EA, as well as forward trade it on a demo account for several weeks before using it on a live account. Please note that actual trading results may not correspond to optimized or backtested results.
All software is to be used at your own risk. barmenteros.com cannot be held liable for any financial losses incurred through the use of our software. You are solely responsible for your trading activities!
Deposit & Payment
For any project estimated to cost up to $500.00 USD, a full upfront payment will be required before starting the development process.
For those jobs estimated above that figure, a deposit of at least half of the total payment will be required before work can begin.
Any and all time expenditures will be billed at the applicable hourly rate, including programming, testing, debugging and documentation.
We reserve the right to require additional payment at any time during a project. If the unpaid balance exceeds $50.00 USD, payment of the outstanding balance will be required before work can continue.
The live version of your EA with source code will be released when authorization has been given to finish the project, and only after final payment of any outstanding balance.
Final payment on all projects is due within 30 days of delivery of the latest testing version.
Refunds
Refunds are at the sole discretion of barmenteros.com. No refunds will be given for work that has already been fully completed. Full refunds will generally be granted for unfinished projects as long as work on the project has not already commenced.
Customer Responsibilities
It is the customer’s responsibility to test their EA thoroughly to ensure that it is functioning to specifications and to clearly describe in detail all trading conditions, program features, errors and adverse trading issues. We cannot be held responsible for issues that have not been brought to our attention.
Customer must provide logs, settings files, screenshots or other documentation when reporting errors or trading issues. Any testing done on the customer’s behalf will be billed at the applicable hourly rate.
Technical Support
We provide technical support for up to twelve (12) months after the delivery of the program. During this time, the customer is responsible for testing and verifying that the software is consistent with the discussed and agreed specifications. Our technical support includes correcting any errors or problems that cause the program to perform differently from the original specifications.
Custom Indicators
While custom indicators can be used in your project, please note that they may not work as intended and may be unsuitable for use in an EA. We assume no responsibility for technical issues related to custom indicators and advise that you contact the original programmer for assistance.
Non-Disclosure
We pledge to hold your trading system and source code in confidence. We will not resell your EA, nor will we publish your system specifications. Receipt of your system specifications or other intellectual property by us will effectively constitute a non-disclosure agreement.
Source Code & Copyright
Unless otherwise specified, all software and source code is for personal use only and may not be resold or publically redistributed without prior agreement.
If you request that your EA is coded from scratch, the project will be treated as a work for hire and the customer will retain copyright over the source code.
Otherwise, all software and source code is copyrighted © barmenteros.com.